Lync Server Administration Tools:
- Control Panel
- Topology Builder
- Deployment Wizard
- Management Shell
- Logging Tool
- Response Groups Services Configuration Tool(Web based)
Lync Server Features:
- Instant messaging and presence
- Role-based access control(RBAC) – it’s similar to an ACL
- Call via Work
- Single Number Reach
- Persistence Chat (collocated on Standard edition and dedicated on Enterprise)
- Remote Call Control (enables a user to control their PBX phone using the Lync Client)
- VoIP (Enterprise Voice)
- Call on Hold
- Call Forward
- Call Transfer
- Call Park
- Unassigned Number
- Transfer call to differente device
- Team Calling
- Automatic Call Distribution(Response Groups) – Hunt group(basic workflow) and IVR(advanced workflow)
- Media Bypass
- Unified Messaging Integration Features
- Call Answering(Personal Greeting, Record Message, Store Message in Users Mailbox)
- Outlook Voice Access
- Auto Attendant
- Unified Contact Store(Contacts syncronized between Lync and Exchange)
- OWA Integration(IM and Presence in OWA)
- Lync Archiving Integration(IM and Web Conferencing can be archived in Exchange In-Place Archive)
- Fax Services
- Monitoring (collocated on the FE, but requires SQL Standard or Enterprise, does not work with Express)
- Call Detail Recording (ROI, Troubleshooting, Phone Inventory)
- Quality of Experience (CAC, Issues reported to End Users, latency, jitter, dropped packets)
- Reporting (requires SQL Reporting Services; in order to see Monitoring reports you need to activate reporting)
- Archiving (Exchange or SQL Server Archiving)
- Peer-to-Peer IM archiving
- Conference Content archiving(files, whiteboards, poling, etc)
- Call Admission Control(Bandwidth Management) Technet Link
Lync Server Roles(more info):
- Lync Standard Edition Server (contains the Registrar)
- Lync Enterprise Edition – Front End Server and Back End Server (the Front End contains the Registrar)
- Edge Server(more info)
- Access Edge Service – For inbound/outbound SIP traffic.
- Web Conferencing Edge Service – For joining meeting on the Lync server.
- Audio/Video Edge Service – For audio, video, desktop sharing, etc. inside meetings. Internal users can communicate using audio and/or video directly with an external user in point-to-point sessions.
- Reverse Proxy Server(more info)
- Simple URLs(meet, dialin)
- Download meeting content
- Distribution List Expansion
- Address Book Download
- Phone Device Update Services
- Mobile Device AutoDiscovery
- Mediation Server (for PSTN integration)
- Director Server
- Persistent Chat Server (collocated with Standard Edition, separate server for Enterprise Edition)
- Archiving and Monitoring (collocated on the Front End for both editions)
- Unified Messaging Server(Exchange)
Lync Server Clients:
- Lync 2013
- Lync 2013 Basic
- Online Meeting Add-In (for Outlook)
- Lync Web Scheduler
- Lync Web App
- Lync Windows Store App
- Lync 2010 and 2013 Mobile
- Lync Phone Edition
- Lync 2010 Attendant
Internal Records Standard Lync.contoso.com - pointing to your lync server Meet.contoso.com - pointing to lync Dialin.contoso.com - pointing to lync Admin.contoso.com - pointing to lync Sip.contoso.com - Lync Phone Edition Autodiscovery, pointing to lync Ucupdates-R2.contoso.com - Phone Edition Updates, pointing to lync Enterprise //It depends if you use HW Load-Balancer or DNS Load-Balancer Lync.contoso.com - one pointing to the VIP of the HW Load-Balancer or multiple pointing to each Lync Server in the pool Meet.contoso.com - pointing to the VIP of the HW Load-Balancer Dialin.contoso.com - pointing to the VIP of the HW Load-Balancer Admin.contoso.com - pointing to the VIP of the HW Load-Balancer Sip.contoso.com - pointing to the VIP of the HW Load-Balancer Ucupdates-R2.contoso.com - Phone Edition Updates, pointing to the VIP of the HW Load-Balancer LyncIntWeb.contoso.com - used for WebServices only if you use DNS Load-Balancer; points to the HW Load-Balancer SQLBE.contoso.com - points to the Back End SQL Server External Records Lync.contoso.com - pointing to your Reverse Proxy Lyncdiscover.contoso.com - pointing to Reverse Proxy Meet.contoso.com - pointing to Reverse Proxy Dialin.contoso.com - pointing to Reverse Proxy Sip.contoso.com - pointing to the external interface of the Edge server
//Lync 2013 Client Internal Autodiscovery LyncDiscoverInternal ---> lync.contoso.com //Lync 2013 Clinet External Autodiscovery LyncDiscover ---> lync.contoso.com
//Lync 2010 Client Internal Autodiscovery Service: _sipinternalTls Protocol: _tcp Priority: 0 Weight: 0 Port number: 5061 Host: lync.contoso.com //Lync 2010 Client External Autodiscovery Service: _sip Protocol: _tls Priority: 0 Weight: 0 Port number: 443 Host: sip.contoso.com
1. Open Lync 2013 Deployment Wizard and prepare AD for the Lync Installation.
2. Add administrators into the “CSAdministrator” and “RTCUniversalReadOnlyAdmins” groups.
3. Install Administrative Tools so that you can create your topology with the Topology Builder.
4. Mount the Windows Server 2012 installation media on the server to an available drive letter as some of the components to be installed will need to be read from the installation media as provided by the Source parameter in the following cmdlet (e.g. D:\sources\sxs).
Install-WindowsFeature RSAT-ADDS, Web-Server, Web-Static-Content, Web-Default-Doc, Web-Http-Errors, Web-Asp-Net, Web-Net-Ext, Web-ISAPI-Ext, Web-ISAPI-Filter, Web-Http-Logging, Web-Log-Libraries, Web-Request-Monitor, Web-Http-Tracing, Web-Basic-Auth, Web-Windows-Auth, Web-Client-Auth, Web-Filtering, Web-Stat-Compression, Web-Dyn-Compression, NET-WCF-HTTP-Activation45, Web-Asp-Net45, Web-Mgmt-Tools, Web-Scripting-Tools, Web-Mgmt-Compat, Windows-Identity-Foundation, Desktop-Experience, Telnet-Client, BITS -Source D:\sources\sxs -Restart
5. In the deployment wizard select Prepare First Standard Edition server (installs a local SQL Express Server and the first SQL instance RTC).
6. After you start planning your topology keep in ming:
- The first site is the Central Site, and has no connection to the AD site.
- For Standard you specify the server name, for Enterprise you specify the pool name
- Enterprise version will require a back-end SQL Server and local SQL Express, while Standard will require only local SQL Express(which is installed automatically)
- Enterprise version will require a network file share(file store), Standard can have the file store locally. You need to create the share manually otherwise you will get an error when you will publish the topology.
- For Archiving Microsoft SQL Server 2008 R2 Express and Microsoft SQL Server 2012 Express are not supported. Standard or Enterprise editions must be used for Archiving storage.
- The database storage for Monitoring must also be Standard or Enterprise.
7. Set the Administrative Access URL and the location for the Central Management Server.
8. Publish topology
9. Install Lync components on Front-End/Edge servers in topology.